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"It sounds like you have concerns about the procedure."
🗣️This response uses reflective listening to validate the client’s feelings and opens the door for dialogue.
👂Encouraging expression of concerns fosters therapeutic communication without casting blame.
🤝Acknowledging worries builds trust and allows the nurse to address specific fears or misconceptions.
🎯It upholds the client’s autonomy, empowering them to make an informed decision.
📌Core Message
Use reflective listening to validate client concerns and support informed decision-making.
This question is from ATI PN management 202 which contains 52 questions.
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